ABOUT JJW

Vision, Values & Mission

We are a family run, family oriented business that welcomes each guest as one of our own. JJW properties are in the best locations, across the world’s leading cities and most desirable beaches, yet each one is a home away from home, deeply rooted in the communities of which we are part.

Our thoughtful staff deliver the best possible guest experience, they understand our customers, and keep them coming back year after year. Thanks to them, we have become exceptionally consistent; and although our properties are very different, the impeccable service always remains the same.

JJW Vision & Values

Rooted

We pride ourselves on being an integral part of

the communities in which we operate; we are deeply rooted in the local history, culture and economy. Our hotels are all historically important; they help tell meaningful stories about where our company has been, and where it is going. We are tapped into local events, have our finger on the pulse, and we use this
knowledge to help enrich the lives of our guests.

Thoughtful

Our staff are warm, welcoming and attentive;

they understand our clients, know what they want, and will go out of their way to deliver. As a group, we recognise that loyalty and trust must be earned, and we will push ourselves hard in order to earn it. We aim to deliver exquisite moments of perfection throughout each stay, exceeding expectations with both the tiniest and grandest of gestures.

Familial

For the last 40 years, JJW Hotels & Resorts has

been welcoming guests like old friends. We are a family run business, a home away from home, where personal service and guest satisfaction come before anything else. We are a unique family of hotels supported by a loyal family of staff; and whilst each of our hotels are markedly different, our exceptional hospitality always remains the same.

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